For customer service and technical support, please contact the distributor from whom you purchased the product. A list of distributors can be found here.
If you purchased the product directly from Orbit Research, please contact us at: firstname.lastname@example.org, or at +1-302-683-1063
Software Packages and drivers:
- Download Localization Package – Add a language of your choice
- R-20 JAWS Driver v1.0.4 – JAWS Driver for Orbit Reader 20 (The driver installation is not required if JAWS version is JAWS 2018.1803.24 (March 2018) or later).
- Virtual COM Port Driver – Virtual Com port driver to use Orbit Reader 20 in serial mode
- Download previous firmware release versions– An archive of software release packages for Orbit Reader 20 device
- Download OR-20 Plus User Guide – Documentation in BRF, Doc, PDF, and HTML Formats
- Download OR-20 Plus Quick Start Guide – Documentation in PDF and Word Format
- OR20 Plus – Commands Quick Reference Guide v0.01 – A guide for quick reference of various OR-20 Plus commands
Useful software tools (Third party):
- BrailleBlaster™ is a full-featured transcription software package for creating quality formatted braille.
- DAISY™ Pipeline provides a comprehensive solution for converting text documents into accessible formats, including braille PEF (Portable Embosser Format).
- Send to Braille is a shortcut that adds braille to the Windows® Send To menu, which can convert files on your computer into unformatted BRL (Braille Ready Format) files.
- Biblos is a free software tool that combines the worlds of Word processing and Braille translation.
- EasyConverter Express is affordable and simple to use, converting Word documents to accessible information on demand and in seconds.
- Pandoc is very famous for converting files from one markup format into another.
- Easy converter helps you edit, translate various input document types.
- Duxbury – DBT is widely used braille translation software with maximum braille language support.
- Sao Mai Braille (SMB) is a rich text editing and Braille translation software.